Practical AI Business Use Cases

AI in Action: Practical Ways to Get Work Done Smarter

AI is everywhere right now but most people are still asking the same question: what do you actually do with it?

This session brings together three perspectives to move beyond the hype and into real, practical applications of AI in everyday work.

You will see how AI can reduce time spent on repetitive tasks, streamline workflows, and help teams focus on higher-value work. From supporting case workers managing complex caseloads, to building AI-powered agents that handle structured conversations and content creation, this webinar focuses on tangible, real-world use cases.

We will walk through how AI can:

• Automate data collection and reduce manual entry
• Summarize large amounts of information to surface what matters most
• Support better decision-making without replacing human judgment
• Transform repeatable, cognitively heavy tasks into efficient AI-assisted workflows

You will also get a behind-the-scenes look at how AI agents can be built using tools like Microsoft Copilot Studio, with examples grounded in real internal use cases.

The goal is simple: help you start thinking differently about your work and where AI can actually make an impact.

If you are ready to move past just “asking AI questions” and start using it to get real work done, this session is for you.